Retailers connected to a supplier can turn off price sync and set their own retail prices—higher or lower than the supplier's listed price—for imported products. For existing connections, sync remains on by default.
The retail price of imported products followed the supplier's listed price. Retailers couldn't change it on their own.
Turn off price sync and you can set your own retail price either above or below the listed price.
On all existing connections, price sync stays on. Unless the retailer changes the setting themselves, prices keep syncing as before.
When you turn off sync, you can set your own retail price higher or lower than the supplier's suggested price.
The retail price set by the retailer can be checked by the supplier on theorder details page. The price is never hidden.
Even if the retailer changes the retail price,the supplier's cost price is not affected at all.
| Item | price sync ON (default) | price sync OFF |
|---|---|---|
| Who decides the retail price | Supplier Follows the suggested price | Retailer Set it yourself |
| Relationship to the listed price | Always matches | Free to go above or below |
| Initial state on existing connections | This is the default | Takes effect only once the retailer changes the setting |
| Supplier visibility | Listed price = retail price | The configured retail price can be viewed on the order details page |
| Cost price | No impact | No impact (unchanged) |
The article explicitly targets "U.S. retailers." You must already be connected with a supplier on Shopify Collective.
Assumes an established relationship in which you're connected with a supplier on Collective and importing their products.
On existing connections, sync stays ON. To adjust prices, the retailer must change the setting themselves.
For existing connections, align on your approach before changing prices (recommended by Shopify).
Switch price sync off for the target connection/products (UI location not stated).
Enter your own retail price, either above or below the listed price.
Existing connections keep price sync ON. Behavior changes only via explicit opt-in, so existing price displays aren't broken by design.
Setting your own prices is a two-step move: turn price sync off. As long as sync stays ON, your custom prices won't take effect.
The cost price isn't affected by retail price changes. Procurement settlement and profit calculations can be handled independently of the retail price.
Your configured retail price is visible on the supplier's order detail page. Operating in a way that hides your pricing strategy isn't anticipated.
The article doesn't specify how price sync is configured or how retail prices are handled via the Admin API or Webhooks, when it will expand beyond the US, or whether suppliers can approve changes.Validate in a sandbox before building bulk price updates or app integrations—be sure to do this.