Checkout / New feature

In a single order
Mix "shipping" and "in-store pickup"

Customers can now choose "ship to home" or "pick up in store" for each item in their cart. Previously, different delivery methods required splitting the order, but now it's all handled in a single checkout. For Plus / Enterprise plans.

On this page
  1. What actually changes (understand it in 30 seconds)
  2. How it works: the flow from cart to order confirmation
  3. Before vs. after comparison
  4. Eligible plans and rollout schedule
  5. How orders and fulfillment are recorded
  6. How to enable it
  7. 5 key points for developers
  8. 3 use cases you can apply to your business
  9. A one-line summary for your pitch

1What actually changes

Until now, when a single purchase mixed "items to ship" and "items to pick up in store,"customers had to create separate orders.
Starting now,customers can choose a delivery method per item within a single checkoutis now possible.
×2

Before: orders had to be split

When shipping and in-store pickup were mixed, customers had to create separate orders (i.e., separate checkouts) for each delivery method.

Now: mixing is OK in one order

Choose "shipping" or "in-store pickup" for each item. All shipping, all pickup, or pickup for only some items—any combination is completed in a single checkout.

The delivery methods presented to customers are based on thelocations, inventory, and shipping methodsconfigured by the store, andfor each item,the available options are displayed.

2How it works: the flow from cart to order confirmation

Cart Product A & Product C Product B Multiple items Choose a method per product Based on location, inventory, and delivery method, show available options A & C → Shipping B → In-store pickup Pay in a single checkout One order (admin) Fulfillment ①: Shipping Product A & Product C Fulfillment ②: In-store pickup Product B
From the customer's view, it's "a single payment." Meanwhile, when the order is created,a separate fulfillment is generated for each pickup/delivery method, and they appear in admin linked to the same order.

3Before vs. now

ItemBeforeNow (mixed shipping + pickup)
Order when mixed Must be split A separate order is created per delivery method One order Completed in a single checkout
Unit for choosing the pickup/delivery method Unified across the whole order Per product choose shipping or pickup
Number of customer payments Multiple, one per order Once
How it appears in admin Listed as separate orders Fulfillments by pickup/delivery method within a single order
Eligible plans Plus / Enterprise

4Eligible plans and rollout schedule

Available on Plus / Enterprise

This feature is available to merchants on the Plus and Enterprise plans. There is no mention of other plans.

2027.07

Automatic rollout in July 2027

For now, you enable it manually from "Feature test drives." In July 2027, it's scheduled to roll out automatically to all eligible checkouts.

The automatic rollout in July 2027 also serves as a deadline for deciding whether to test it. If you have apps or integrations involved in shipping, fulfillment, or order logic, you need to confirm their support for split orders before then (see §7 for details).

5How orders and fulfillments are recorded

When an order is created,a separate fulfillment for each pickup/delivery methodis generated, and they appear in the admin tied to the same order. You can see at a glance which items are "in-store pickup" and which are "shipping."

Shipping fulfillment

Items shipped to a home or other address

A fulfillment grouping the items delivered to the address specified by the customer. Processed through the standard shipping flow.

Pickup fulfillment

Items picked up in store

A fulfillment grouping the items the customer chose for in-store pickup. Processed as a handover at the pickup location.

6Steps to enable

1

Open Feature test drives

Find this feature under "Feature test drives" in the admin.

2

Enable the feature

Turn the feature on and try it in your own store's checkout.

3

Do a full review of your integrated apps

Test apps and workflows related to shipping, fulfillment, and orders with split orders (§7).

Separate help documentation and developer-facing instructions in the developer changelog are also provided. For questions or feedback, you're directed to the community forums.

75 key points for technical teams

1. A single order becomes a "split order"

Even though it's one order and one payment for the customer, internally it's split into fulfillments by pickup/delivery method.split ordersYou need to design your processing around this assumption.

2. Integrated apps need re-testing

It's explicitly stated that third-party and custom apps, workflows, and integrations that touch shipping, fulfillment, or order logic must betested thoroughlywith this feature enabled.

3. Check support with your app developers

You're advised to contact the developers of the apps you use and confirmwhether they already support split orders. The key question is whether fulfillment routing works as expected.

4. Display depends on inventory and locations

The pickup/delivery methods shown to customers are determined by your store'slocations, inventory, and shipping methodssettings. How well your pickup locations and inventory are set up directly affects which options appear.

Manual Automatic

5. Automatic rollout in July 2027 is the deadline

For now it's a manual opt-in via Feature test drives, butin July 2027 it will be automatically released to eligible checkouts. In other words, "not testing" isn't really an option—it's safest to plan your schedule assuming you'll have verified your integrations by then.

8Three use cases you can apply to your business

USE CASE 1

Combine "ship the large items, pick up the small ones in store" for furniture + accessories in a single order

Challenge
Customers who wanted large items shipped but small items they needed same-day picked up at a nearby store had to split every purchase into two orders, leading to cart abandonment.
Solution
Enable a mix of shipping + in-store pickup, switching to a single-order flow where customers can choose a fulfillment method per item.
Impact
Eliminates the hassle of split orders and reduces lost sales (cart abandonment) from mixed-fulfillment needs. Consolidating into one checkout is expected to improve CVR.
Technical notes
Set up your stores as pickup locations and link the small items' inventory to the relevant store, and the pickup option will be more likely to appear.
1 ORDER Ship FF Pickup FF
USE CASE 2

An OMS / fulfillment integration audit for "split-order support"

Challenge
WMS, OMS, shipping-label generation, ERP integrations, and the like are built on the assumption of "one order = one shipping method," creating a risk that processing breaks down on mixed orders.
Solution
Generate split orders in a sandbox enabled via Feature test drives, verify that each integration correctly handles fulfillment by pickup method, then confirm support with the app's developer.
Impact
Surface defects before the automatic rollout in July 2027 to avoid production incidents. The verification results can be repurposed directly as a report for customers.
Technical notes
Every app that touches orders, fulfillment, or shipping is in scope. Design your test cases starting from the developer steps in the developer changelog.
USE CASE 3

Drive store visits with "same-day pickup" that leverages in-store inventory

Challenge
In-store inventory couldn't be leveraged for online purchases, losing customers who couldn't wait for shipping lead times. There was also no incentive to visit the store.
Solution
Turn stores into pickup locations so customers can choose in-store pickup only for items that are in stock, completing it in the same order as shipped items.
Impact
Deliver "pick up what you want now in store, ship the rest" in a single transaction. You can also aim to raise average order value through impulse purchases during the pickup visit.
Technical notes
Whether the pickup option appears depends on your location, inventory, and shipping method settings. The accuracy of per-store inventory drives the quality of the experience.

9A one-line summary you can use in proposals

"For Plus / Enterprise, customers can nowmix "shipping" and "in-store pickup" per item in a single checkout."
Internally, it's split into per-pickup-method fulfillmentssplit orders for,
shipping and fulfillment integration apps must be validatedbefore the automatic rollout in July 2027."