Balance / New feature (US)

International Payments from Balance
Pay international suppliers directly from the Balance app

US merchants can now pay international recipients from the Balance mobile app. Pricing is transparent and no additional setup is required. It's offered as a lower-cost way to pay international suppliers.

On this page
  1. What's changing (30-second overview)
  2. How it works: Payment flow
  3. 3 announced features
  4. What the article covers / doesn't cover
  5. Eligibility
  6. Getting started (3 steps)
  7. 5 key points for developers
  8. 3 business use cases
  9. One-line summary for proposals

1What's changing

Shopify Balance From your balance inyou can now pay international suppliers (recipients) directly.
Released for the US, operated from the Balancemobile app.

Before: Handled outside Balance

The article doesn't describe how international suppliers were paid before. This update adds a new way to pay internationally "from Balance."

Now: All within the Balance app

Eligible merchants can pay international recipients from the Balance mobile app. Pricing is transparent, with no additional setup required.

2How it works: Payment flow

US merchants Eligible merchants only Balance mobile app Pay from balance Specify recipient No additional setup International transfer Transparent pricing Rate details not specified International recipient Suppliers Eligible countries: Not stated Supported currencies: Not stated recipients internationally
The article explicitly states only three points: "a US release," "from the Balance mobile app," and "eligible merchants can pay international recipients."
Specific supported destination countries, currencies, delivery times, and fees arenot stated(the article directs readers to the Shopify Help Center for details).

33 announced features

$ Cost

Lower cost

Described as a "more cost-effective way" to pay international suppliers. No comparison baseline or savings amount is given.

Pricing

Transparent pricing

Explicitly states "transparent pricing." Specific rates and FX spreads are not stated.

Setup

No extra setup

Explicitly states "no extra setup." Eligible merchants already using Balance should be able to use it right away.

4What the article does and doesn't say

ItemWhat the article says
AvailabilityStated United States (for the US)
Where to use itStated Balance mobile app
Paid fromStated Balance
Paid toStated International recipients (international suppliers / recipients)
SetupStated No extra setup
Merchant eligibility criteriaNot stated Only "eligible merchants"
Supported destination countries and currenciesNot stated
Fees and exchange ratesNot stated Described only as "transparent"
Settlement time and limitsNot stated
Web admin / API accessNot stated

5Requirements

US merchants

The release is for the US. No plans for other regions are mentioned.

Using Balance and eligible

The specific eligibility criteria are not stated. Payments are made from the Balance mobile app.

Merchants in Japan are not covered by this release (US only). Check the relevant Shopify Help Center page for supported countries, fees, limits, and other details.

6Getting started (3 steps)

1

Open the Balance mobile app

The mobile app is the only place the article explicitly names for this.

2

Pay an international recipient

The specific on-screen steps are not described.

3

Check the Help Center for details

The article points to the Help Center for fees, supported countries, and more.

No additional setup requiredis stated explicitly, so eligible merchants should be able to start using it without any new agreements or integration work.

75 key points for developers

1. The channel is the mobile app

The article only mentions the Balance mobile app. It does not say whether this is available from the web admin. When designing workflows, plan around whose phone will be used to approve payments.

API ?

2. No mention of API / webhooks

The article does not say whether these transfers can be created or retrieved through the Admin API or webhooks. If you want to integrate with accounting or ERP systems, confirm availability first.

US

3. US only

Even for stores operating in multiple regions, this assumes a US Balance account. Nothing says the feature is available to accounts held by, for example, a Japanese entity.

FX ?

4. No fee or FX figures

It is described as "transparent" and "low-cost," but no specific figures are given. To compare costs with your existing payment methods, you'll need to estimate them yourself using the fee information in the Help Center.

5. "Eligible" criteria not stated → check first

The article only says "eligible merchants" and does not state the eligibility criteria.Before proposing this to a client, confirm that the feature actually appears in the Balance app for their accountto be safe.

83 practical use cases

US
USE CASE 1

Consolidating payments for US D2C brands sourcing from overseas factories

Challenge
Paying overseas manufacturers and material suppliers means first moving revenue to a separate account and then sending the transfer.
Approach
Pay overseas suppliers directly from Balance, where Shopify revenue lands, using the Balance mobile app.
Impact
Handle everything from incoming payouts to supplier payments within Balance, cutting down on moving funds around. The article describes it as "lower cost."
Technical notes
Supported countries and currencies aren't listed. Check the Help Center to confirm your key suppliers' countries are covered before switching over.
$
USE CASE 2

Proposal to review international payment costs

Challenge
When paying overseas suppliers, it's hard to see how fees and FX costs break down.
Approach
Build a comparison table of the pricing in the Help Center against the cost of your current payment method, then decide whether to switch.
Impact
Use the "transparent pricing" to make costs visible and give management a basis for decisions.
Technical notes
The article gives no specific rates. Always take figures from the Help Center as the primary source.
no extra setup
USE CASE 3

International payments with "no setup" for small teams

Challenge
With a small team, you don't want to sign up for yet another service just to send international payments.
Approach
Pay overseas suppliers from the Balance mobile app you already use, with no extra setup.
Impact
Get a way to make international payments without the work of adopting a new tool.
Technical notes
Since this runs through the mobile app, decide in advance who makes payments and who approves them. Whether there's API integration isn't stated.

9One-line summary for proposals

"US merchants can now pay overseas suppliers directly from Shopify's Balance app.
Transparent pricing, no extra setup, and lower costs.
Check supported countries and pricing details in the Help Center before switching."