Managed Markets / International

Guaranteed flat-rate shipping
Let Managed Markets handle international shipping rates and post-purchase label cost adjustments

Managed Markets sets Standard and Express shipping rates for each destination. Buyers see simple shipping rates at checkout, and eligible labels aren't charged for carrier cost adjustments afterward. Before turning it on, you can preview prices, checkout totals, and payouts.

On this page
  1. What's changing (30-second overview)
  2. How it works: shipping cost breakdown
  3. 3 new capabilities
  4. Comparing your own shipping rates with Managed rates
  5. Eligibility and limitations
  6. How to review your settings (3 steps)
  7. 5 key points for developers
  8. 3 practical use cases
  9. One-line summary for proposals

1What's changing

Managed Markets, which already handlesduty-inclusive pricing, now also managesinternational shipping.
Buyers see simple shipping rates at checkout, and merchants no longer have to worry aboutlabel costs being adjusted later.

For buyers

Two simple shipping rates, Standard and Express, are shown at checkout for each destination.

For merchants

When you buy eligible prepaid labels through Managed Markets, you aren't charged for any cost adjustments the carrier makes afterward.

2How it works: shipping cost breakdown

Managed Markets Set per destination Standard Express Shipping rates are set and updated by Managed Markets Shipping cost split Portion included in product price Built into the duty-inclusive price Remaining portion Charged at checkout Cover part of the cost (optional) Covering part of the cost lets you lower the price buyers see even further Checkout Standard shipping Express shipping Show simple shipping rates Eligible labels (FedEx / DHL Express prepaid) Buy through Managed Markets and you won't be billed for later cost adjustments
The share included in product prices, the share charged at checkout, and how specific shipping rates are calculated arenot specifiedin the announcement. Check the actual figures for each market in the preview before turning it on.

33 new features

Shipping

Shipping managed for you

Managed Markets sets Standard and Express shipping rates for each destination. Part of the shipping cost is included in product prices, and the rest is charged at checkout. You can also cover part of it to lower prices.

¥ Labels

Label costs guaranteed

When you buy eligible FedEx or DHL Express prepaid labels through Managed Markets, you won't be billed if the carrier later adjusts the cost.

Preview

Preview the full breakdown

For each market, you can review international product prices, checkout totals, and estimated payouts.

4Compare your own shipping rates with Managed shipping rates

ItemYour own shipping rates (turned off per market)Managed Markets shipping rates
Rate setup Set by you Set and updated by Managed Not editable by you
Shipping shown to buyers Follows your shipping settings Standard and Express per destination
Built into product prices Not specified Part of shipping is included in product prices (you can optionally cover part of it)
Label cost guarantee None Yes Eligible FedEx / DHL Express prepaid labels
Fees and charges Not specified

5Terms and limitations

Required

Duty-inclusive pricing

Duty-inclusive pricing must be enabled.

Constraint

Shipping rates can't be edited

Managed Markets sets and updates shipping rates. Merchants can't change them themselves.

Can be turned off

Can be turned off per market

In markets where it's turned off, you can use your own shipping rates. However, the label cost guarantee no longer applies in that market.

Supported destinations, the specific conditions for eligible labels (what "qualifying" means), and supported plans arenot stated. Check the Shopify Help Center for details.

6How to check your settings (3 steps)

1

Open "Markets"

Go to Markets in the admin.

2

Select a market

Open the market you want to check.

3

Managed Markets section

Review the settings here. Preview the numbers before enabling.

Before enabling, you can preview product prices, checkout totals, and payouts. This lets you confirm the impact on gross margin with real numbers before deciding.

75 key points for developers

DUTY

1. Duty-inclusive pricing is a prerequisite

This feature is built on duty-inclusive pricing. Markets that use duty-exclusive pricing need to switch their pricing method first.

2. Shipping costs are blended into product prices

International product prices include part of the shipping cost. If you handle international prices in external systems or feeds, expect those prices to change.

3. Shipping rates can't be edited

In managed markets, you can't change shipping rates yourself. For markets that need custom shipping logic, turn the feature off per market and revert to your own rates.

4. The guarantee depends on where labels are purchased

The guarantee covers qualifying FedEx / DHL Express prepaid labels purchased through Managed Markets. How labels issued from external shipping systems are treated is not stated.

API ?

5. No mention of APIs or webhooks

The article only covers settings in the admin. Whether shipping rates or guarantee status can be retrieved via the Admin API or webhooks isnot stated. If you need automation or external integrations, test in a development store.

83 practical use cases

USE CASE 1

Stop manually maintaining international shipping rate tables for cross-border ecommerce

Challenge
You ship to many countries and keep manually creating and updating shipping rate tables for each destination.
Approach
In markets with duty-inclusive pricing enabled, let Managed Markets handle Standard and Express shipping rates.
Impact
Less shipping-rate table maintenance, and buyers see two simple shipping rates.
Technical note
Turn it off only in markets that need their own shipping logic, so you can choose per market.
USE CASE 2

Eliminate after-the-fact international shipping charges and lock in gross margin

Challenge
International shipping label costs get adjusted later, so gross margin isn't final at the time of the order.
Approach
Shift fulfillment toward buying eligible FedEx / DHL Express prepaid labels through Managed Markets.
Impact
No later cost adjustments are billed, so you can estimate costs from the label price at fulfillment. Accounting also has fewer discrepancies to reconcile.
Technical note
The guarantee is tied to the purchase channel. It isn't stated whether labels issued from external shipping systems are covered, so confirm this when reviewing your fulfillment flow.
Price / Total / Payout
USE CASE 3

Decide on adoption using preview numbers

Challenge
Without knowing how including shipping in product prices would change pricing and gross margin, you can't decide whether to adopt it.
Approach
Before enabling, preview product prices, checkout totals, and estimated payouts per market and compare them with your current shipping rates. If needed, also compare scenarios where you cover part of the shipping cost.
Impact
You can decide per market with real numbers whether to go Managed or keep your own shipping rates, and use them to back up proposals.
Technical note
It isn't stated whether preview results can be exported. When comparing, record the admin values for each market.

9One-line summary for proposals

"Alongside duty-inclusive pricing, you can now hand international shipping rates to Managed Markets too.
Buyers see simple flat shipping rates, and eligible labels aren't charged extra later.
You can preview prices, totals, and payouts before enabling, and turn it off per market."